We are excited to announce the launch of our newly redesigned portal at ecufiles.com. Our team has been hard at work to enhance the user experience and provide you with a more intuitive and efficient platform. We would like to thank all of our customers who contributed to redesigning this portal with their valuable feedback.
With this redesign, we aim to offer a seamless and user-friendly interface, making it easier for you to access the services and information you need. Whether you’re looking for ECU tuning files, technical support, or simply exploring our offerings, our updated portal is designed to cater to your needs.
Excited to try? Go ahead and log in or create your account on our website and try out our new portal.
Click here to go to our new portal.
1. Upload File Service – In 4 Easy Steps
- Drag and Drop File(s): Our streamlined process allows you to effortlessly drag and drop your tuning files directly onto the portal. It’s a hassle-free way to initiate the service. You can also view the number of files currently in the queue before your upload.
- Fill in Vehicle Information: Provide essential vehicle details, ensuring our engineers have the necessary context to tailor the tuning precisely to your vehicle.
- Select Tuning: Choose the desired tuning options based on your vehicle requirements and preferences.
- ECU Details: Complete the process by including specific ECU details.
*Important note: On our new portal we offer live updates on file processing times, waiting queues, active engineers, and office operation hours for complete transparency, making it easy for you to manage your work on your end.”
2.Buy Credits
- Buy File Service Credits: Purchase credits to utilize our file service.
- Buy EVC Credits: Acquire EVC credits to enable 24/7 access to our EVC reseller database.
- Pay with Many Payment Options: We offer a variety of convenient payment options, including Union Pay, Alipay (desktop only), Visa, Apple Pay, Klarna, iDEAL, Maestro, Mastercard, PayPal, and more, ensuring a seamless and secure transaction process.
3.Price List
- Simplified Pricing Structure: We’ve revamped our price list, making it easier for you to comprehend the total costs associated with tuning your customer’s vehicles. Our transparent pricing structure helps you plan accordingly.
4.Support Options
- Two Communication Channels:
- WhatsApp & Skype: Use WhatsApp or Skype to contact us for sales-related or non-technical queries.
- Ticket System: For technical queries, file projects, purchasing tools, or any other technical-related questions, our support ticket system is at your service.
- Tailored Support: We’ve categorized our support options to provide you with specialized assistance based on your specific needs, ensuring efficient and effective support.
5.File Archive (My Files)
- Access Your Files Easily: In this dedicated section, you can conveniently access all your recently uploaded and pending files, simplifying your file management process.
- Earn Free Credits: Share valuable feedback with us about our files and earn free credits, your insights help us to enhance our services.
6.Automatic File Service 24/7 – Coming Soon
We’re thrilled to announce our upcoming Automatic File Service, available 24/7.
This innovative addition will empower our customers to utilize our tuning files round the clock, without the necessity of having WinOLS, making it an excellent solution for customers needing files outside of our regular working hours.
We value your feedback and encourage you to explore the new features and improvements. If you have any comments, suggestions, or questions, feel free to reach out to us. We appreciate your continued support and look forward to serving you better with our enhanced portal.
Excited to try? Go ahead and log in or create your account on our website and try out our new portal.
Click here to go to our new portal.
2021 real customers worldwide
